Understanding hangup causes

Amplemarket
Amplemarket
  • Updated

When using the Amplemarket Dialer, if you don't receive a response from either a human or a voice machine, one of the following may have caused the hangup: 

 

User busy

The called party is unable to accept your call because they are busy with another call. You should reach out at a different time.

 

No answer

The called party has been alerted of your call but does not respond with a connect indication within a prescribed period of time. You should reach out at a different time.

 

Not assigned 

The called party could not be reached because the number is not currently allocated/assigned to anyone. There’s no need to try again.

 

Connection failed

Your call was unable to connect before the called party answered. You should reach out at a different time.



In the event of one of the above occurring, you will be notified by text and voice.

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