Mica
Mica
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In order to enable Amplemarket Email Warmup for Google accounts you need to enable SMTP/IMAP first. 

In this article, you will learn how to configure email warmup via SMTP/IMAP setup, following the steps:

  1. Enable IMAP
  2. Enable SMTP
    • If you have Two-Factor Authentication (2FA) enabled for your Google Workspace Account (Recommended)

    • If you have Less secure app access enabled for your Google Workspace Account

    • If 2FA and Less secure apps settings are not available 

  3. SMTP/IMAP authentication error

 

Enable IMAP 

  1. Navigate to your Gmail inbox
  2. Select the “Forwarding and POP/IMAP” settings
  3. Under the “IMAP access” section, check the option to “Enable IMAP”

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Enable SMTP

SMTP can be enable in different ways and that will depend on your Google Account type and your current security configuration. 

 

If you have Two-Factor Authentication (2FA) enabled for your Google Workspace Account (Recommended)

If your account supports 2FA, you need to turn this setting on in your Google Account by following these steps: 

  1. Navigate to your Google Account Settings Page
  2. Click on “Security” in the left-hand side-bar menu
  3. In your security settings, locate the section named “Signing in to Google”
  4. Click on the setting “2-Step Verification”
  5. Follow the on-screen steps

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Alternatively, you can access 2FA directly here.

 

Once 2FA is enabled you then need to create an app password to complete the SMTP setup for your Amplemarket mailbox. Follow these steps:

      1. Go to your Google Account.
      2. Select Security.
      3. Under "Signing in to Google," select 2-Step Verification.
      4. At the bottom of the page, select App passwords.
      5. Enter a name that helps you remember where you’ll use the app password.
      6. Select Generate.
      7. To enter the app password, follow the instructions on your screen. The app password is the 16-character code that generates on your device.
      8. Select Done.

      If you’ve set up 2-Step Verification but can’t find the option to add an app password, it might be because:





  1. Navigate to your Amplemarket Warmup settings:
    • Click to configure SMTP/IMAP for your mailbox 
    • Fill the sender name - this could be your first and last name
    • Paste your new password into your “Password” field
    • Ensure that the email address matches your Google App's email address

 

If you have Less secure app access available in your Google Account

If you have Less secure app access available, you can follow these steps:

  1. Navigate to your Google Account Settings Page:
    • Click on “Security” in the left-hand side-bar menu
    • Go to the "Security" section of your Google Account settings
    • Scroll down to "Less secure app access" and turn it on

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  2. Navigate to your Amplemarket Warmup settings:
    • Click to configure SMTP/IMAP for your mailbox 
    • Fill the sender name - this could be your first and last name
    • Fill the password field with your Google/Gmail password

 

If 2FA and Less secure apps settings are not available 

If you can't find either of the above options, it's possible that your Google Workspace Administrator disabled them. Reach out to your Google Workspace Administrator and review your team's security configuration.

 

 

SMTP/IMAP authentication error  

While connecting your Google email account through the SMTP/IMAP method, you may encounter a "SMTP could not authenticate" or a “IMAP could not authenticate”error.

 

You might have entered the wrong email credentials

  • Check if the Email address and the Password are correct. 
  • If you have 2FA enabled
    • Check if the password was set for the correct email address.
  • If you don't have 2FA enabled 
    • Use the same password that you use while logging into your email inbox.

 

Your email account has 2FA enabled 

If you have turned on the 2FA for your email account you need to generate an app password for your email account. See how here

 

Your account is missing the "All Mail" and or "Trash" folder

Your Gmail account doesn't have an "All Mail" and or "Trash" folder, preventing Amplemarket from syncing it. To enable it, follow these steps:

  1. Navigate to your Gmail inbox
  2. Select the “Labels” settings
  3. Check "Show in IMAP" next to "All Mail" and "Trash"

Note: system labels names will be adapted according to your Gmail language settings. Ensure that the corresponding "All Mail" and "Trash" folders are selected in your language.

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Your Google Workspace has IMAP access disabled for its users

Your Google Workspace has IMAP disabled for its users and that setting is overwriting your mailbox configuration.

Reach out to your Google Workspace Administrator and ask to enable IMAP access for all users.

 

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