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International Phone Numbers Overview

  • Updated

Amplemarket works with Telnyx to provide phone numbers.

There are country-specific legal requirements for international phone number acquisition. We summarise below the specific documentation requirements per country.

While you can place orders for these numbers on your account and they are purchased successfully, inbound calling will not be activated until documentation has been uploaded and verified in the number order section.

 

Documentation Requirements per Country

You can find the most up to date requirements in the Telnyx International DID Requirements support section or in your portal here. 

Below is a summary of the requirements.

 

Countries that do not require documentation

For some countries, there are no documentation requirements. 

 

These are listed below:

Angola, Argentina, Barbados, Cameroon, Canada, Chile, Colombia, Dominican Republic, Finland, Grenada, Guatemala, Iceland, Israel, Jamaica, Jordan, Kenya, North Macedonia, Mexico, Morocco, Panama, Paraguay, Philippines, Puerto Rico, United States.

 

Countries that require documentation

Specific country documentation requirements are listed below.

 

The verification process can take a few working days and you will be notified as soon as possible by Telnyx numbering team (numbering@telnyx.com).

 

Note: Telnyx vendor reserves the right in their discretion to request additional information at any stage of the registration process.

 

Country Required documents and additional requirements
Albania

1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address worldwide.
Australia 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Local address in the same country as DID ordered.
4. Copy of utility bill no older than 3 months.
Austria 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Bahamas 1. Name, business name, and contact phone numbers.
2. Address worldwide.
3. Letter of intention (LOI) should be provided
Belgium 1. Name, business name, and contact phone numbers.
2. Address matching the DID area code.
Benin 1. Name, business name, and contact phone numbers.
2. Address worldwide.
3. This number/type can not be registered on personal details.

Bosnia And Herzegovina

 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. A local passport or ID copy should be provided.
6. If number registration is performed under a company name, a local company registration certificate should be provided.
Brazil 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Bulgaria 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
China

Local - inbound Numbers in China
1. Name, Business Name and Contact Phone Numbers
2. Passport or ID copy* and company registration documents
3. Address Worldwide
4. Proof of Address form (copy of utility bill no older than 6 months).
5. China Local registration requires a company registration certificate along with a passport or ID copy and 2 proof of address forms (no older than 3 months) to be provided.
6. The detailed service description of DID usage.
7. China Local registration process cannot be performed under personal details. However, the point of contact will need to provide a Passport or ID copy.
8. China local registration requires a picture of an individual with a passport opened to the identification page.

Local - outbound Numbers in China
1. Name, Business Name and Contact Phone Numbers
2. Passport or ID copy* and company registration documents
3. Address Worldwide
4. Proof of Address form (copy of utility bill no older than 6 months).
5. China Local registration requires a company registration certificate along with a passport or ID copy and 2 proof of address forms (no older than 3 months) to be provided.
6. The detailed service description of DID usage.
7. China Local registration process cannot be performed under personal details; however, the point of contact will need to provide a Passport or ID copy.
8. China local registration requires a picture of an individual with a passport opened to the identification page.
9. Expected monthly outbound minutes
10. A script of the expected dialogue
11. Letter of Intent
Croatia 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Cyprus 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address worldwide.
4. Copy of utility bill no older than 3 months.
5. If number registration is performed under a company name, a local company registration certificate should be provided.

Czech Republic

 1. Name, business name, and contact phone numbers.
2. Local address in the same country as DID ordered.
Denmark 1. Name, business name, and contact phone numbers.
2. Local address in the same country as DID ordered.
France 1. Name, business name, and contact phone numbers.
2. Local address in the same country as DID ordered.
3. Copy of utility bill no older than 3 months.
Georgia 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. A specific registration form needs to be filled in and signed by the end-user. You will be provided with the required form during the registration process.
Germany 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. A specific registration form needs to be filled in and signed by the end-user. You will be provided with the required form during the registration process.
6. If number registration is performed under a company name, a local company registration certificate should be provided.
Greece 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Honduras 1. Name, business name, and contact phone numbers.
2. Address worldwide.
3. This number/type can not be registered on personal details.

Hong Kong

 1. Name, business name, and contact phone numbers.
2. Address worldwide.
3. A detailed description of DID usage should be provided.
Hungary 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
Indonesia 1. Name, business name, and contact phone numbers.
2. Address worldwide.
Ireland 1. Name, business name, and contact phone numbers.
2. Local address in the same country as DID ordered.
Italy 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Name, Date of Birth, Place of Birth, Gender, and Nationality.
5. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
6. If number registration is performed under personal details the national tax code should be provided; If number registration is performed under the company name, VAT number and signatory tax code should be provided.
Kazakhstan 1. Name, business name, and contact phone numbers.
2. Address worldwide.
3. Company registration certificate.
4. In case of business use, a copy of an ID of the contact person of the number user must be presented
5. In case of private use, a copy of the passport of the contact person of the number user must be presented. Any other ID will not be accepted.
Kyrgyzstan 1. Name, business name, and contact phone numbers.
2. Address worldwide.
3. Copy of utility bill no older than 3 months
4. Company registration certificate.
Lithuania 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Local address in the same country as DID ordered.
4. Copy of utility bill no older than 3 months.
5. If number registration is performed under a company name, a local company registration certificate should be provided.
Montenegro 1. Name, business name, and contact phone numbers.
2. Address worldwide.
3. A detailed description of DID usage should be provided.
4. This number/type can not be registered on personal details.
Netherlands 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.

New Zealand

 1. Name, business name, and contact phone numbers.
2. Address worldwide.
Norway 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. If number registration is performed under a company name, a local company registration certificate should be provided.
5. If number registration is performed using personal details, the end user’s birth date and birthplace should be provided.
Peru 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. A local passport or ID copy should be provided.
6. If number registration is performed under a company name, a local company registration certificate should be provided.
7. This number/type can not be registered on personal details.
8. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Poland 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Portugal 1. Name, business name, and contact phone numbers.
2. Address matching the DID area code.
3. Copy of utility bill no older than 3 months.
Romania 1. Name, business name, and contact phone numbers.
2. Address worldwide.
Serbia 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. A local passport or ID copy should be provided.
6. If number registration is performed under a company name, a local company registration certificate should be provided.
Singapore 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Local address in the same country as DID ordered.
Slovakia 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Slovenia 1. Name, business name, and contact phone numbers.
2. Address matching the DID area code.

South Africa

 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. Copy of utility bill no older than 3 months.
5. Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country).
6. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Spain 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Local address in the same country as DID ordered.
4. Copy of utility bill no older than 3 months.

Sri Lanka

 1. Letter of intention (LOI) should be provided
Sweden 1. Name, business name, and contact phone numbers.
2. Local address in the same country as DID ordered.
Switzerland 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address matching the DID area code.
4. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Thailand 1. Name, business name, and contact phone numbers.
2. Address worldwide.
3. A detailed description of DID usage should be provided.
Turkey 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Local address in the same country as DID ordered.
4. Copy of utility bill no older than 3 months.
5. This number/type can not be registered on personal details.
6. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
Ukraine 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Address worldwide.
4. If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
United Kingdom 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Local address in the same country as DID ordered.
4. Copy of utility bill no older than 3 months.
Venezuela 1. Name, business name, and contact phone numbers.
2. Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3. Local address in the same country as DID ordered.
4. A local passport or ID copy should be provided.
5. If number registration is performed under a company name, a local company registration certificate should be provided.
6. A detailed description of DID usage should be provided.

 

 

Countries that allow purchasing but not for outbound calls

For specific countries, Telnyx supports the purchase of local numbers, but they cannot be used to place outbound calls (we do not recommend pursuing these). 

 

These are listed below:

Burkina Faso, Cambodia, El Salvador, Estonia, Latvia, Luxembourg, Moldova, Myanmar, Pakistan, Taiwan, Trinidad And Tobago, Tunisia, Vietnam.

 

Countries not supported

For specific countries, Telnyx does not support the purchase of local numbers. 

 

These are listed below:

Algeria, Anguilla, Antigua And Barbuda, Armenia, Bangladesh, Belize, Bermuda, Bolivia, Botswana, British Virgin Islands, Brunei, Cayman Islands, Costa Rica, Curacao, Dominica, Ecuador, Egypt, Ethiopia, French Guiana, Ghana, Guadeloupe, Ivory Coast, Japan, Kosovo, Kuwait, Lebanon, Macau, Madagascar, Malaysia, Malta, Martinique, Mauritius, Mayotte, Monaco, Nepal, Nicaragua, Nigeria, Oman, Qatar, Reunion, Saint Barthelemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent And The Grenadines, San Marino, Saudi Arabia, Seychelles, South Korea, Sudan, Svalbard and Jan Mayen, Tajikistan, Tanzania, Turks And Caicos Islands, Uganda, United Arab Emirates, Uruguay, Us Virgin Islands, Uzbekistan, Zimbabwe

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