Adding a new phone number to the Dialer

Andre Martins
Andre Martins
  • Updated

In order to use Amplemarket's Dialer for outbound calls, you will need to either purchase a phone number through our platform or port your existing number. This action can only be performed by an admin user.

Purchasing a Phone Number

  1. Navigate to the Dialer Usage settings screen within your Amplemarket dashboard.
  2. Search for the phone number you would like to add. If it is available, you will be able to purchase it directly. If not, alternative options will be displayed.
  3. Once the phone number has been purchased, assign it to one of your users so they can start making outbound calls.


Porting Your Existing Phone Number

If you prefer to use an existing phone number that your leads recognize, Amplemarket supports porting numbers so that they can be used with our Dialer. This process allows you to make outbound calls using your number, while the calls are handled through our voice provider, Twilio.


Why Port Your Number?
Porting your number can be particularly effective if your outreach strategy requires a more personal touch. For example, leads are more likely to answer calls from a familiar mobile number rather than a new landline number provided by a voice service.


How to Port Your Number:

  1. Contact Support: Reach out to us at to initiate the process.
  2. Schedule a Live Call: We will organize a live call to guide you through the setup process.
  3. Verification Process: During the call, you will need physical access to the phone number you wish to connect to Amplemarket. You'll receive a verification call, and we'll ask you to provide the verification code.

We are currently not charging any additional fees for any phone number added.

For specific countries, you may require additional documentation in order to purchase the phone number. You can check here what kind of documentation may be needed for each country, in case you encounter that request. For more information, feel free to reach out to us at



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