Troubleshooting: LinkedIn Automated Actions

Awni Shamah
Awni Shamah
  • Updated

Amplemarket allows you to run LinkedIn actions on your behalf—such as connection requests, profile visits, and messages—saving time and streamlining outreach.


From time to time, these automated actions may fail. When that happens, the actions are either skipped or converted to manual, depending on the Sequence’s advanced settings.

 

Common Reasons LinkedIn Actions Get Converted to Manual or Skipped

When a LinkedIn action fails, it means LinkedIn has blocked or rejected our attempt to perform the action. This can happen for several reasons, and here are the most common ones:

Stage/Task Type Skip Reason Explanation 
Connection and Message Weekly Connection Limit Reached LinkedIn sets weekly limits on connection requests, generally between 100 to 200, depending on factors like your social index and account age.
  Personalized Connection Limit Reached Free accounts can send up to five personalised invites per week. Premium members enjoy unlimited personalised limit.
  Content failed to generate The action couldn’t be created due to dynamic field issues or other generation errors.
Connection Connection Withdrawn If you withdraw a connection request or if someone rejects your connection, LinkedIn restricts you from re-sending an invite to that person for up to three weeks. 
Message Not connected LinkedIn only allows you to send messages to leads you're connected. If you're not yet a first-degree connection, this action will fail. If you are using Inmail and the message still fails, it is likely that you have run out of Inmail credits. 
  Not enough credits Your InMail credit balance is insufficient to send a message via InMail.
Like Post No Likeable Posts If your sequence is set to like a recent post (e.g. within the last 14 days), and the user has no posts in that period, Amplemarket will skip the task.
    This happens if you've already liked the user's most recent post and try to do it again.
  No likeable posts  The lead hasn’t posted anything recently, so there’s no content to engage with.
Any Type Automation failed

Sometimes, LinkedIn will reject our attempt to execute an action without giving any context. 

  Skipped Manually

You or an Admin manually skipped the action from the Outbox.

  Missing data 

Required data (e.g. LinkedIn URL) is missing for the action to run.

  Stage expired 

The action was not executed in time and has expired based on the sequence stage settings.

  Stage disabled 

The stage was turned off.

  LinkedIn URL changed 

The origin LinkedIn URL no has changed — we cannot find the lead to perform the action.

  Previous stage skipped 

A prior stage was skipped, so this one is also skipped as it depends on the previous stage being completed.

How Can I See the Reason for Conversion?

If an action was converted to a manual task, you can see the reason by hovering over the conversion icon near the task.

If the Automated LinkedIn action has been skipped, you can view LinkedIn action statuses directly in the LinkedIn tab of the Outbox.

What if the Reason No Longer Exists and I Want to Convert Tasks Back to Automatic Actions?

Sometimes, the reason for the initial conversion or skip may no longer apply. For example, if the three-week limit for withdrawn connections has ended or your weekly limit has refreshed, you can attempt to revert the task.

To do this, bulk-select the tasks from the tasks page. Once selected, you’ll see a new action, "Convert to Automatic" — click this to initiate the reversion.

 

Controlling Task Conversion Settings

You have control over what happens when a LinkedIn task fails. In your Sequence Settings under Advanced Settings, you can choose to either have failed LinkedIn actions converted to manual tasks or simply skipped.

Adjusting this setting lets you decide how best to manage LinkedIn actions that don’t go through.

Errors Messages

If the extension runs into some problems, it will display an error message that should aid you in discovering and fixing the cause. Some examples:

  • "We couldn't automatically execute your LinkedIn tasks because you're not logged in to LinkedIn. Log in here to kickstart the execution" - The first step is ensuring you are logged in to your own LinkedIn account in the website. Clicking the link in "here" should direct you to the LinkedIn web page.

Screenshot 2024-01-03 at 17.58.26.png

  • "We couldn't automatically execute your LinkedIn tasks because you haven't connected your LinkedIn account to Amplemarket. Connect here to kickstart the execution" - You should also ensure that your Amplemarket account is connected to the LinkedIn one. The link in "here" will take you to the settings page where you can link them together.

mceclip0.png

 

  • "We couldn't automatically execute your LinkedIn tasks because the Amplemarket extension is missing. Install it here to kickstart the execution" - Finally, the Amplemarket Hook extension should be installed and active.

 

Screenshot 2024-01-03 at 17.30.33.png

 

Other problems: Extension seems "stuck" and not completing the tasks

It may happen that the extension reports that it has tasks that it will execute, but takes a long time to do it, and remains in the same number of completed tasks.

 

Screenshot 2024-01-03 at 17.56.00.png

The most common reason for this behavior is that the tasks still pending are about leads that are in a different timezone than your own (and the Sequence settings are set to respect the lead timezone). If the execution should proceed regardless of the lead timezone, you may change the Sequence settings as outlined in Managing your Tasks.

Other possible reasons for your automatic tasks not being executed can also be in your own timezone or delivery schedule configuration. Both of these settings can be changed via the Settings.

 

If you have any questions about LinkedIn automatic actions please reach out to support@amplemarket.com.

 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request